What's Wrong ?

I need to talk with someone right now.
I've been involved in a trauma.
I'm lost.
I need to find a counselling office near me.
I can't see the pictures on your web site.
This site seems too slow.
I'm confused. What is an EAP?
I need to contact IPS.
Where do I find the IPS Newsletters to download?
I'm confused. Who are IPS anyway?

I need help now.

If you are employed by an organisation that has an Employee Assistance Program (EAP) with IPS:

To make an appointment from anywhere in Australia, call 1 300 366 789 For Traumatic Incidents or Crisis Counselling, call 1 800 451 138 (24/7) From overseas call +61 2 9232 7249

If you don't know if you have an EAP, call the number and ask. If you would like to set up an EAP in your organisation, contact Bob Smith on +61 (2) 9221-1166 or e-mail ips@eap.com.au. We can help you with this anywhere in the world.

For more information on EAP counselling click here.

I've been involved in a trauma.

If you need emergency counselling, phone (Australia) +61 (2) 9232 7249 (24 hours). During normal office hours call 1 300 36 6789. Normal IPS fees apply.

For online helpful trauma information - click here.

I'm lost.

If you are lost in this site click here to go to site map.

If you lost personally - see "I need counselling" above.

If you're lost in the web - try these links.

I need to find a counselling office near me.

Just click here - you can also phone 1 300 36 6789 from anywhere in Australia for the price of a local call and be connected to your nearest EAP office.

I can't see the pictures on your web site.

Could be because you have them turned off in your browser, could be a problem with your software, could be our server. If this continues next time you visit e-mail us with your information.

This site seems too slow.

Sorry, speed depends on a few things really:

• Your perception;

• The speed of your modem;

• Where you are (Our server is located in US);

• The condition of your phone lines;

• Your ISP service;

• Even the weather!

I need to contact IPS.

OK try these:

Telephone: +61 (2) 9221-1166
FAX: +61 (2) 9232-5060

Postal address: 

Level 3, 85 Castlereagh St, Sydney,
NSW 2000, AUSTRALIA

Electronic mail: ips@eap.com.au

I'm confused. Who are IPS anyway?

IPS is Australasia's most experienced provider of employee counselling services. IPS was originally formed to develop a model for Employee Assistance Programs suitable for the Australian workplace, working closely with business, government and trade unions. The model IPS developed has now been adopted by other providers throughout the region as the recognised industry standard.

I'm confused. What is an EAP?

1. A completely independent and confidential service providing off-site professional counselling and onward referral as required for all employees and their families;

2. Access for supervisors to IPS counselors to discuss any staffing problems for which IPS assistance may be relevant;

3. Advice on work-related issues affecting psychological aspects of occupational health and safety issues.

Click here for more EAP info

Where do I find the IPS Newsletters to download?

Just drop in here.